For players 21+

8e880's commitment to responsible gaming

8e880 believes that gaming for fun should always be safe and controlled. The protection and mental well-being of every player on our platform is our highest priority.

21+
Our commitment

Gaming should be enjoyable, not stressful

Online gaming and betting is a great form of entertainment for many people. But in some cases it can become a habit that affects daily life. That is why 8e880 has made responsible gaming policy a core foundation of our platform from the very beginning.

We want every player to play entirely by choice, with full awareness and within a defined budget. The hope of winning or the frustration of losing should never harm your daily life, family relationships or financial health. To that end, 8e880 provides a number of effective tools and services to help you stay aware and in control.

Remember: You must be at least 21 years old to play at 8e880. Opening an account for minors is strictly prohibited and any reported account will be closed immediately.

Safe environment

Every service at 8e880 is protected by SSL encryption. Keeping your personal information and transactions completely confidential and secure is our commitment.

Protection tools

Your control is in your hands

8e880 gives you the ability to set your own gaming limits. Using the tools below, you can manage your account and spending at any time.

Set deposit limits

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is set, it will not be possible to deposit more than that amount. This is the most effective step for financial protection.

Session time limits

Set a session time limit to avoid playing for long stretches without a break. Once the set time has elapsed, you will be automatically logged out or shown a reminder.

Self-exclusion

If you feel gaming is having a negative impact on your life, you can close your account for a set period or permanently. Promotional communications will also be paused during self-exclusion.

Set loss limits

You can arrange for your betting to stop automatically once you have lost a certain amount. This protects you from spending too much driven by emotion.

Cooling-off period

Sometimes a break of a few days is what you need. Activate a cooling-off period from 24 hours up to 30 days. During this time you will not be able to log in to your account.

24/7 support

If you have any questions or need help with responsible gaming, contact 8e880 via live chat or email at [email protected] — support is available in both Bengali and English.

Awareness

Signs of problem gambling

It is important to recognise when online gaming has gone beyond entertainment and become a problem. If you notice the signs below, take action quickly:

  • Spending more money than your budget allows and placing bigger bets to try to "win back" what was lost.
  • Hiding your gaming activity from family, friends or colleagues, or lying about it.
  • Feeling restless, irritable or uncomfortable when not playing.
  • Spending time gaming while neglecting daily responsibilities, work or studies.
  • Gambling with borrowed money or going into debt, and feeling financial pressure.
  • Trying to stop gaming but failing repeatedly.
Take action

The path to resolving the problem

1

Assess yourself honestly

Compare your situation against the signs listed above. Acknowledging the problem is the first step toward solving it.

2

Activate protection tools at 8e880

Enable deposit limits, time limits or self-exclusion from your account settings. This step takes effect immediately.

3

Talk to the support team

Reach out via 8e880's 24/7 live chat or at [email protected]. Our team will be there for you.

4

Seek expert help

If needed, reach out to a mental health professional or counsellor. This is not a sign of weakness — it takes courage.

Age verification

For players 21+ only

8e880 strictly enforces a minimum age of 21. Every user's age is verified at the time of account registration. If there is any suspicion that an underage person is using the platform, no transactions will be allowed on that account without verification.

Our request to parents — please make sure that your child or any underage family member cannot access your device or account. Using parental control software on your device and keeping your password secure will help with this.

Important: Never share your 8e880 login details with anyone else. Keep your password safe and private.

Advice for parents

Take the following steps to protect minors from online gambling:

  • Enable parental controls on personal devices.
  • Have an open conversation with your children about online gaming.
  • Keep your 8e880 account password and payment details secure.
  • If you notice any concern, contact the support team without delay.
Core principles

Core principles of responsible gaming

Please read carefully the core principles that 8e880 wants every player to take on board. Following them keeps life enjoyable.

Set a budget before you play

Only bet money you can afford to lose. Keep a defined limit in mind at the start of every session and stop when you reach it.

Play with your head, not your emotions

Do not game when you are angry, frustrated, drinking or in an emotionally heightened state. Play with a clear head and in a healthy mental state.

Respect your time limits

Set aside a fixed amount of time for gaming each day. Always give family, work, health and social life more priority than gaming.

There is no guarantee of winning

Gaming is entertainment only. The outcome of every bet is independent and completely uncertain. Do not try to chase losses.

More details

Self-exclusion and account control

Self-exclusion at 8e880 is a voluntary protection measure. If you feel you need a break, you can request to have your account closed for a set period.

Exclusion durations: 24 hours, 7 days, 30 days, 90 days or permanently. During the exclusion period, no promotional emails or messages will be sent from 8e880.

To request self-exclusion, contact the support team directly via live chat or email at [email protected]. Our team is available 24/7 and your request will be processed promptly.

Deposit limit details

The minimum deposit at 8e880 is ৳100. Setting a deposit limit means you are voluntarily preventing yourself from depositing above a certain amount. Reducing a limit takes effect immediately, but increasing a limit may take some time to come into effect — this is intentional, to avoid hasty decisions.

Please note: The minimum withdrawal amount is ৳800 and processing is generally completed within 15 minutes to 2 hours. Transact securely via bKash, Nagad and Rocket.

Emergency contact

If you have any concerns about gaming or need assistance, contact the 8e880 support team:

Your identity and issue will be kept completely confidential. Asking for help is not a weakness.

Common questions

Q&A on responsible gaming

Log in to your 8e880 account and go to Account Settings. There you will find the option to set a deposit limit under the "Responsible Gaming" section. You can set daily, weekly or monthly limits separately. If you need any help, contact the support team.

For a time-limited exclusion, you can apply to reactivate your account once the period has ended. However, for a permanent self-exclusion, reopening the account is generally not possible. Requests to reactivate an account before the exclusion period has fully ended will not be processed — this is for your own protection.

Start by speaking to them with empathy. Help them acknowledge the situation without judgment. Contact the 8e880 support team to report the issue and get help enabling control tools on their account. If needed, encourage them to seek advice from a mental health professional.

No. 8e880 is only for people aged 21 or older. Age is verified during account registration. If a report is received about an underage user, their account will be suspended immediately and any balance may be forfeited.

A cooling-off period is a short break — usually from 24 hours up to 30 days. During this time, access to the account is temporarily suspended. Self-exclusion is a longer-term solution — from 90 days up to permanent. If you feel your gaming habit is getting out of control, self-exclusion is the more effective step.

Yes. You can log in to your account to view your full transaction and betting history. It is a good way to review your own spending. Check this history regularly and compare it against your budget.

Enjoy safely

Enjoy 8e880's entertainment with awareness. We are always here for any support you need.

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Further reading